Frequently Asked Questions
Can I back date Carry Credit on previous orders?
Can I back date Carry Credit on previous orders?
No. Unfortunately we cannot issue Carry Credits to orders placed before the implementation of Carry Club.
How do I sign up?
How do I sign up?
To join Carry Club, simply create an account. Once you're registered, you can instantly engage in a range of activities crafted to help you accumulate Carry Credits.
How can I earn Carry Credits?
How can I earn Carry Credits?
Accumulate Carry Credits by fulfilling the tasks outlined above.
How soon do I get my Carry Credits?
How soon do I get my Carry Credits?
All Carry Credits are issued immediately.
How can I redeem my Carry Credits?
How can I redeem my Carry Credits?
Redeeming your points is easy. Click on the "Carry Club" icon (bottom left). Click on "Redeem Carry Credits".
A unique discount code will be generated which you can copy and apply to your cart!
* Discount code can only be used once.
What happens to my Carry Credits if I cancel an order?
What happens to my Carry Credits if I cancel an order?
If you cancel your order, the Carry Credits earned will be deducted from your Carry Club account.
How come I only received 100 Carry Credits and not 150 Carry Credits for my review?
How come I only received 100 Carry Credits and not 150 Carry Credits for my review?
You can earn up to 150 Carry Credits for uploading a picture of your new carry.
100 Carry Credits: Leaving a text review
+ 50 Carry Credits: Uploading a picture of your new carry
I redeemed my Carry Credits but can't find my discount code!
I redeemed my Carry Credits but can't find my discount code!
Not to worry, it hasn't disappeared! Your discount code can be found in the Carry Club widget under "Your Activity" > "Your Discounts."
Simply copy the code and apply it in your cart!